Privacy Act 1988
Collecting Personal Information
All information collected is for the purpose of providing services to you. Generally, we will obtain personal information directly from you. This will include contact details and may include sensitive information such as professional or trade associations. If we obtain information about you without your knowledge and the law requires your express consent to obtain it, then you will be contacted by us.
We may also collect information from you if you subscribe to any of our regular mail-outs, seminars or client functions.
Web-Site and Cookies
When visiting our web-site we may obtain information from your personal computer that provides your internet address, your domain name (if applicable), the previous site you have visited and when you visited the web-site.
When you visit the site our server attaches a ‘cookie’ to your computer’s memory. This is done to help us store information on how visitors to our web-site use it and the pages that may be of most interest. However, this information is not linked to any information you may provide and cannot be used to identify you.
Use and Disclosure of Information
The personal information we obtain helps provide an efficient service to you. It also helps in raising your awareness of our activities, products and services.
In the course of providing services we may disclose your personal information to third parties (such as insurers and financiers). However, we will ensure the disclosure of any personal information to entities outside DBA will be bound by the same principles of confidentiality we are bound to.
If access to the information we may have concerning you is required, you may request to see what it is and if it is up to date. This will be subject to any exemptions allowed under the Privacy Act.
If we refuse to allow access to your personal information, you will be informed and given details of what exemptions under the Privacy Act prevent its acquisition. Please note, a request for access will most probably incur a reasonable fee in providing such a service.
All reasonable steps are taken to ensure our information is accurate, complete and up-to-date. If any information we have is inaccurate please contact us immediately and we will take all reasonable steps to correct it.
All information is kept in a secure environment. Electronic security includes the use of fire walls and password access to designated personnel. This is to ensure personal information is not accessed by unauthorised personnel, lost or misused
If you wish to access your personal information, have a complaint as you believe your privacy has been breached or wish to update your details, please contact our Privacy Officer:
Deposit Bond Australia P/L
Locked Bag 4004
SURRY HILLS NSW 2010